Second home & villa care in Madrid
Your home ready on arrival, watched while you're away, with reports on your phone.
How your home will be when you arrive
Climate to your liking: air conditioning on in summer or heating and fireplace prepared in winter, at the time you tell us.
Beds made with fresh linen, towels and amenities.
Fridge stocked with basics you request (optional, at cost).
Pool and terrace checked and presentable; blinds and ventilation as you like.
Hot water, power and wifi checked before you arrive.
Keys handed over in person or security box, with a log of who enters and leaves.
What's included
Three plans — pricing on request after a property visit.
Premium
- Everything in Essential
- Arrival preparation & closing
- Bed linen & laundry
- Breakdown coordination
Concierge
- Everything in Premium
- 24h WhatsApp assistant
- Shopping & errands
- Guest or supplier reception
Technology that gives you peace of mind
Photo and video report after every visit, from the team's phone: what was done, what was seen, what's missing.
Entry and exit log with time and location of the person who attended your home.
24h WhatsApp assistant: request an extra clean, announce an arrival or ask about the house status at any time.
Access to your home camera: if you have one (or want us to install one), we link it so you can see the house live.
Optional humidity, leak and flood sensors with alerts to the team and to you.
Digital checklist per home: your instructions (alarm, irrigation, pool, pets) always on file.
How it works
We arrive at your desired time and place
Our professional in-house team arrives on time with full equipment.
Homes in Madrid
Madrid offers a highly varied housing stock: classic high-ceilinged flats in Centro, Salamanca or Chamberí, alongside newer developments in Hortaleza and Ciudad Lineal. Residential use dominates, with a high proportion of rental and short-term holiday lets in areas such as Sol, Malasaña and La Latina. Office and commercial activity is intense along corridors like Castellana, Azca and around Chamartín. This mix calls for tailored cleaning: delicate surfaces such as marble, parquet or mouldings need specific products; holiday rentals require fast turnarounds and attention to linen; and offices need regular out-of-hours cleaning. Urban dust, traffic and occasional Saharan calima make frequent cleaning of windows, terraces and ventilation grilles advisable.
Worth considering
- Avoid acidic products on marble, terrazzo and parquet to prevent surface damage.
- Coordinate holiday-let cleaning with check-out and check-in times.
- Clean windows and terraces often due to urban dust and calima.
Property types in Madrid
Classic flats in Salamanca & Chamberí
Stately buildings, high ceilings, mouldings, oak parquet and marble.
Lofts in Malasaña & La Latina
Refurbished homes, open spaces, short-term rentals.
Offices in Castellana & Azca
Open-plan floors with glazing, raised floors and corporate furniture.
Your team in Madrid
- In-house staff, insured and background-checked.
- Service in Spanish and English.
- Local manager with direct WhatsApp contact.
